Frequently Asked Questions
Everything you need to know about your Temperley experience.
What is your standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-10 business days depending on the destination.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 30 days of delivery for a full refund or exchange.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Temperley is committed to ethical fashion. We prioritize high-quality, durable materials and work exclusively with suppliers who adhere to fair labor practices.
Can I track my order in real-time?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.